Sprint Dumps Complaining Customers
Wednesday July 11, 2007
More than 1,000 Sprint Nextel customers received a break up letter from the wireless provider. The company dumped the customers over repeated calls to customer service.
More on Sprint Dumping Its Customers:
Some say it's good business to weed out the customers that clog customer service phone lines. Others say it's bad PR in the eyes of current and future customers for Sprint to make such a drastic move.
Sprint is the number three wireless provider. The company has 53 million customers...minus 1,000.
- Read the Letter: Sprint Dumps 1,000+ Customers
- Your Thoughts: Did Sprint Make the Right Decision?
More on Sprint Dumping Its Customers:
Some say it's good business to weed out the customers that clog customer service phone lines. Others say it's bad PR in the eyes of current and future customers for Sprint to make such a drastic move.
Sprint is the number three wireless provider. The company has 53 million customers...minus 1,000.
